<p>  <img src="White-Collage-Travel-Blog-Facebook-Post-300x251.png" alt="Owner Ben Suer working hard at installing custom coat of arms pattern in floor on left, while big box employee sleeps on floor behind counter.">
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Local flooring Company vs Big Box and Discount Service

When it comes to selecting the perfect flooring for your home, the decision goes beyond just price tags and square footage. While big box stores might lure you in with discount deals and flashy advertisements, there are compelling reasons to consider a local small business for your hardwood flooring needs. Here’s why:

Choosing Local Small Businesses

Work with someone you know or at least get to know. We have a proven track record of quality service and craftsmanship all over the CSRA and then some. From customized floor pattern, historic restoration, renovation and new builds. We are the go to experts when it comes to hardwood floors.

1. Personalized Service and Expertise

Local small businesses pride themselves on delivering personalized service. At Diamond Wood Floors, you’re not just another customer; you’re a valued client. We take the time to understand your unique needs, preferences, and vision for your space. Our experts offer tailored advice and recommendations, ensuring you make the best choice for your home. Check out some of our work.

2. Quality Craftsmanship

When you choose a local flooring company, you’re opting for quality craftsmanship. Unlike big box stores that often rely on mass-produced products, we focus on high-quality materials and meticulous installation techniques. Our skilled professionals have years of experience and a keen eye for detail, ensuring your floors are installed to perfection. In fact we are the only company in the CSRA that is NWFA certified. That’s Important, because they help set the Practices and Standards for flooring on a national level. This ensures continued education, involvement and growth. See our certifications here.

3. Choosing Small Businesses Supports Your Local Economy

By choosing a local business, you’re investing in your community. Your dollars stay within the local economy, supporting jobs and fostering economic growth. It’s a win-win: you get exceptional flooring and contribute to the prosperity of your neighborhood. We employ and train local professionals, and in turn we use other small businesses both professionally and in our personal lives.

Big Box and Discount Businesses

We’ve all seen it, and we all know what the deal is with these kinds of places. Massive selection of underwhelming products, employees that try their best but most are rarely proficient or experts in the project you’ve got in mind. We all go to these places hoping to stretch our dollars, but more often than not it provides problems down the road.

4. Accountability and Trust

Local businesses thrive on their reputation. At Diamond Wood Floors, our success depends on your satisfaction. We’re committed to building lasting relationships with our clients, which means you can count on us to stand by our work. If any issues arise, we’re just a call away and ready to make things right.

5. Customized Flooring Solutions

Every home is unique, and so are its flooring needs. Big box stores offer a one-size-fits-all approach, but we provide customized solutions that cater to your specific requirements. From custom inlays to unique finishes, we bring your vision to life with bespoke designs that enhance the beauty and functionality of your space.

6. Knowledge of Local Trends and Conditions

Local businesses have a deep understanding of the local climate, architectural styles, and design trends. This knowledge allows us to recommend flooring options that not only look great but also perform well in your specific environment. Whether it’s humidity-resistant hardwoods or finishes suited for high-traffic areas, we’ve got you covered.

7. Superior Customer Service

When you work with a small business, you receive a level of customer service that big box stores simply can’t match. From the initial consultation to the final walk-through, we’re dedicated to providing a seamless and enjoyable experience. Our team is always available to answer your questions, address your concerns, and ensure you’re thrilled with the results. If you are unsatisfied, we will work with you to make it right. Every time.


While big box stores might seem convenient, the benefits of choosing a local small business like Diamond Wood Floors are clear. With personalized service, quality craftsmanship, and a commitment to your satisfaction, we provide a flooring experience that exceeds expectations. Support your local economy and invest in the best for your home by choosing a trusted local flooring expert. Contact us today to start your flooring journey! 🏡✨

Ready to transform your home with stunning hardwood floors? Reach out to Diamond Wood Floors and experience the difference of working with a local expert. Contact us now! 📞💬